Terms and conditions

The general conditions of sale form a set which forms an integral part of the room reservation contract and whose overall acceptance is obligatory before concluding any reservation. The reservation request entails adherence to these general conditions of sale and complete and unreserved acceptance of their provisions.

1. Application
These general conditions of sale apply to reservations for rooms with or without breakfast, half board or full board and to additional services consumed on site during the period of stay at the hotel. These general conditions of sale concluded by the Hotel Le Christiania Saint Lary Soulan with its individual customers.

2. Capacity
Any CUSTOMER acknowledges having the capacity to contract, that is to say having the legal majority and not being under curatorship or guardianship.

3. Prices
Our prices are subject to review once a year and must be confirmed at the time of booking.
Half board is included in the price of breakfast in the room and the evening meal excluding drinks. Tourist tax is not included.

4. Reservation and payment
All reservations must be accompanied by the payment of a deposit representing 50% of the total amount of the stay, with a minimum of 2 nights, and be subject to written confirmation from us. If paying by transfer or check, a credit card number will be requested to guarantee the reservation. In the event of non-payment, the bank card left as guarantee will be debited under the same conditions as a cancellation.
The balance of the stay is to be paid on arrival.
NO REFUND OR COMPENSATION WILL BE MADE IN THE EVENT OF:
Ordered service not consumed
Early departure from the hotel due to force majeure, minor force or personal convenience.

For any reservation made with a credit card number, the expiry date and the cryptogram number are necessary for confirmation of the reservation. The customer expressly authorizes the hotel “Le Christiania” to charge the entire stay. In the event that the customer does not show up, the hotel “Le Christiania” will debit the customer directly for the entire stay. Reserving by telephone implies acceptance by the customer of these General Conditions of Sale which are published on the website and displayed at the entrance to the hotel. The deposit will not be refundable.

The reservation contract may be terminated automatically by the hotelier without this giving rise to payment of damages to customers in the event of an event constituting force majeure or in the event of the impossibility of operating the hotel. hotel in accordance with commonly accepted hotel standards for a cause not attributable to the hotelier, in particular in the event of delay in opening or non-opening (natural disaster, road closure), as well as in the event of cessation of payment by the customer.

5. Accommodation-Luggage
Rooms are made available to guests at 4 p.m. on the day of their arrival. They must be released at 10 a.m. on the day of departure; if this is not the case an additional night will be charged.
For long stays, the room will not be made after 4 p.m.
Any damage made by the customer to the room during their stay will be charged.
The hotel cannot be held responsible for theft, loss or damage to luggage stored by customers in the common areas of the hotel, in the unlocked room or in the car in the parking lot.

6. Animals
Are accepted under conditions and after prior agreement at the rate of €8/day

7. Dislodgement
In the event of unavailability of the establishment, in the event of force majeure, a technical problem in the Hotel or for any other reason, the latter reserves the right to accommodate the Clients totally or partially in a Hotel of this category. equivalent for services of the same nature. The Hotel cannot be sought in payment of any additional compensation.

8. Transportation
It is specified that the Hotel does not provide any transport-related services. He will therefore not be able in any case
be held responsible for problems related to Customer transport (delay, cancellation, etc.)

9. Breaches, damage by the customer
Deterioration, damage by the customer: The rooms and facilities of the hotel “Le Christiania” are in normal operating condition. In the event of damage or deterioration, by the customer or the people staying with him, of the room or of the materials and equipment made available to him (television, remote control, telephone, key, etc.), the restoration, repair or any replacement will be his responsibility and will therefore be billed to him.
Also any behavior contrary to good morals and public order will lead the Hotelier to ask the Customer to leave the establishment without any compensation and/or without any reimbursement if payment has already been made.

10. Tobacco
Smoking is strictly prohibited in the hotel in accordance with the law of January 2
2008. Failure to comply with this ban may result in cancellation of stay under article 12.

11. Liability
The Hotel cannot be held responsible in the event of changes to the structure of any nature whatsoever: transfer of establishment, closure of establishment, etc. The photos presented on the website are not contractual. Even if all the best efforts are made so that the photographs, graphic representations and texts reproduced to illustrate the Hotel presented give as accurate an overview as possible of the accommodation services offered, variations may occur, in particular due to the change of furniture or possible renovations.
The Customer cannot claim any claim as a result. The Hotel will not incur any
liability for all indirect damages arising herefrom, in particular loss
of exploitation, made by the third party, made by the Customer or made by its partners

12. Modification
These General Terms and Conditions may be modified at any time. In this case, the Hotel will transmit the modifications to the Client before the start of the services. Therefore, the new version of the General Conditions of Sale
will apply to the relations between the parties.

13. Partial nullity
The nullity of one or more articles of these General Terms and Conditions will not result in the nullity of all of them.
these. All other stipulations herein will remain applicable and will produce all their
effects.

14. Complaints and Disputes
In the event of a dispute, complaint or disagreement over part of the invoice, the Customer undertakes to pay the undisputed part without delay and to indicate in writing to the establishment concerned the reason and amount of the dispute, in a period of 7 days from the date of end of accommodation. After this period, the service and invoicing are considered accepted and cannot give rise to any subsequent complaints from the Customer. In the event of a dispute, and in the absence of an amicable agreement, the competent courts will be those of the location of the head office of the company operating the establishment, i.e. the TARBES Court.

15. Applicable Law
The applicable law is French law.